Terms & Condition
Welcome to myhair.lk, your destination for quality hair products and accessories. These Terms and
Conditions outline the rules and regulations for using our website and purchasing products from us.
By using our website, you accept and agree to these Terms and Conditions.
- About Us
myhair.lk is an online store specializing in
- Synthetic hair extensions
- Natural human hair products
- Wigs and hairpieces
- Hair care products
- Hair accessories and related beauty products
- Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You agree to comply with these Terms and Conditions.
- The information you provide is accurate and complete.
If you do not agree with these Terms, please do not use our website.
- Products and Availability
We strive to ensure all product descriptions, images, colors, specifications, and prices displayed
on our website are accurate.
However:
- Actual product colors may vary due to screen settings and device displays.
- Product availability is subject to stock levels.
- We reserve the right to discontinue any product without prior notice.
- We may limit quantities purchased by customers at our discretion.
4. Pricing
- All prices displayed on www.myhair.lk are in Sri Lankan Rupees (LKR).
- Prices may be changed at any time without prior notice.
- Applicable delivery charges will be added during checkout.
- Promotional prices and discounts are valid only during the advertised period.
We reserve the right to correct pricing errors that may occur due to technical or human error.
- Orders
When you place an order:
- You agree that all information provided is accurate.
- Receipt of an order confirmation does not guarantee acceptance of the order.
- Myhair.lk reserves the right to cancel or refuse any order due to:
o Product unavailability
o Pricing errors
o Suspected fraud
o Incomplete customer information
o Payment issues
If payment has already been received for a cancelled order, a refund will be processed.
- Payment
We accept payment through approved payment methods available on our website.
Orders will only be processed after successful payment authorization or confirmation for
applicable payment methods.
Myhair.lk is not responsible for payment gateway interruptions, banking system failures, or
delays caused by third-party payment providers.
- Shipping and Delivery
- Delivery times are estimates only.
- Myhair.lk will make every reasonable effort to deliver orders promptly.
- Delivery delays caused by courier services, weather, public holidays, customs procedures,
or events beyond our control are not our responsibility.
- Risk of loss or damage passes to the customer upon delivery.
Customers must ensure that delivery information provided is accurate.
- Returns and Refunds
All returns and refunds are governed by our Return & Refund Policy, which forms part of these
Terms and Conditions.
By purchasing from www.myhair.lk, you agree to the terms of the Return & Refund Policy.
- Customer Responsibilities
Customers agree not to:
- Use the website for unlawful purposes.
- Submit false or misleading information.
- Attempt to gain unauthorized access to the website.
- Introduce viruses, malware, or harmful software.
- Interfere with website operations or security.
Any violation may result in termination of access and legal action where appropriate.
- Intellectual Property
All website content including:
- Logos
- Brand names
- Product descriptions
- Images
- Graphics
- Website design
- Text and content
are the property of Myhair.lk or its licensors and are protected by intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written
permission.
- Product Use Disclaimer
Customers are responsible for:
- Following all care instructions provided with products.
- Proper use and maintenance of hair extensions, wigs, and accessories.
- Conducting allergy or sensitivity checks where applicable.
Myhair.lk shall not be liable for damage resulting from misuse, improper care, coloring, chemical
treatment, or alteration of any product.
- Limitation of Liability
To the maximum extent permitted by law, Myhair.lk shall not be liable for:
- Indirect or consequential losses
- Loss of profits or business opportunities
- Data loss
- Delays in delivery
- Service interruptions
- Damages resulting from third-party actions
Our total liability relating to any purchase shall not exceed the amount paid for the relevant
product.
- Privacy
Your personal information is collected and processed according to our Privacy Policy.
By using our website, you consent to the collection and use of your information for order
processing, customer support, and service improvement purposes.
- Promotional Campaigns and Discount Codes
- Promotional offers cannot be combined unless expressly stated.
- Discount codes must be used before expiry dates.
- Myhair.lk reserves the right to modify or withdraw promotions at any time.
- Any misuse of promotional offers may result in order cancellation.
- Account Registration
If you create an account, you are responsible for:
- Maintaining confidentiality of your login credentials.
- Restricting unauthorized access to your account.
- All activities conducted under your account.
Please notify us immediately if you suspect unauthorized use.
- Force Majeure
myhair.lk shall not be liable for delays or failures resulting from circumstances beyond our
reasonable control, including:
- Natural disasters
- Floods
- Pandemics
- Government actions
- Labor disputes
- Internet outages
- Transportation disruptions
- Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws
of Sri Lanka.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of
the courts of Sri Lanka.
18. Amendments
Myhair.lk reserves the right to modify these Terms and Conditions at any time.
Updated versions will be posted on www.myhair.lk and will become effective immediately
upon publication.